Privacy Policy
Effective Date: January 1 2026
This Privacy Policy describes how Arcadia Designs Inc ("we," "us," or "our") collects, uses, and protects your information when you visit www.arcadiadesignsinc.com (the "Website") and use our services.
By accessing or using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Mailing address
- Project details or inquiry information
- Billing and payment details (if applicable)
If you voluntarily opt in to receive customer care and service-related text messages, we collect your phone number and maintain a record of your explicit consent. This consent is obtained when you provide your phone number and check the SMS consent box on our website contact forms.
1.2 Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
- Cookies and tracking data
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide customer support
- Provide services and fulfill contracts
- Process payments (if applicable)
- Improve website performance and user experience
- Send marketing communications (if you opt-in)
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
- Analyze website traffic
- Understand user behavior
- Improve marketing campaigns
- Provide a better user experience
You can disable cookies through your browser settings, though some website features may not function properly.
4. Third-Party Services
We may use third-party service providers such as:
- Website hosting providers
- Email marketing platforms
- CRM systems
- Payment processors
- Analytics services (e.g., Google Analytics)
- Advertising platforms (e.g., Meta, Google Ads)
These third parties may collect or process data according to their own privacy policies.
Mobile information and SMS opt-in consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Rights (Canada / International Users)
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@arcadiadesignsinc.com.
8. Children's Privacy
Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.
Your continued use of the Website after changes are posted constitutes acceptance of those changes.
10. Contact Us
Arcadia Designs Inc.
Email: info@arcadiadesignsinc.com